Hi Guys,
As you know our staff are sometimes on the road and need to make or receive a call or navigate to a client's location using GPS. We'd love to be able to import the contacts from Helpmaster into our personal outlook addressbook and use activesync to allow their smartphones to use the native functions of their phones for dialling, caller ID and navigation.
We would love if an auto-sync could be arranged (similar to how we can have SharePoint lists in Outlook). If we couldn't do that, if we had a really simple export to outlook from Helpmaster into our contacts it would be great. I know that we could probably mess around with CSV/ export to file options to do this but as heaps of your customers probably use outlook I wondered if you would consider implementing a one click "Export to Outlook"?
Thanks,
Marni