In order to navigate around the screens and functionality of HelpMaster a "Ribbon" style toolbar is provided.
The ribbon interface provides an intuitive, visual interface to navigate around HelpMaster. HelpMaster features and screens are arranged in a logical grouping throughout the ribbon.
Use the HM menu for basic user operations.
The Jobs ribbon contains all of the common features used for creating, updating, finding and working with Jobs.
The Entities ribbon provides access to the main entity types of HelpMaster.
The Knowledge ribbon gives access to all Knowledge Base features of HelpMaster.
The Change ribbon shows all Change Request functionality.
The Templates ribbon provides access to the Job Templates, Action Templates, Email Templates, Billing Templates, Workflow Templates, and Template Manager.
The Reports ribbon provides access to the HelpMaster reports.
The Automation ribbon gives access to the server-based automation modules such as the Email Manager, Priority Manager, Active Directory and Triggered Events
The Web ribbon allows configuration of the Web Interface.
The Administration ribbon gives access to administrative based features and screens. Access to this ribbon is subject to the logged on users' security permissions and application security role.
The Help ribbon provides access to the help documentation, support functions, registration and other information about HelpMaster.