|Suggestions by john leo in Wishlist with 5 replies|
1. A separate window or column for additional notes, it is for using quick reference for the case.
2. For ticket explorer - have an option of simila...|
|Behaviour of the log-job button and last-used template by Rod Weir in Using HelpMaster with 6 replies|
Received via tech-support....
When I log in to HelpMaster and press the Log Job button, seems to use the most recent job template I used (from prev...|
|Tell us what you think of v15 by Rod Weir in Using HelpMaster with 0 replies|
Now that v15 has been released, tell us what you think.
We want to hear the good, the bad and the ugly.
Here's some things we're keen to get feedbac...|
|The new alert system in v15. Converting to modal popup alerts like v14 by Rod Weir in Using HelpMaster with 0 replies|
Previous versions of HelpMaster had a simple client alert system that would display a modal message box whenever a new job was logged for that client....|
|HelpMaster v15.6.5 is now available by HelpMaster Administrator in Announcements with 0 replies|
A new major release of HelpMaster v15 is now available.
This release includes many new and exciting features as well as many minor improvements, bug ...|
|Import Contacts to Outlook address book by Itro in Wishlist with 0 replies|
As you know our staff are sometimes on the road and need to make or receive a call or navigate to a client's location using GPS. We'd ...|
|Reports using custom fields by Anne Savoie in Reports and reporting with 1 replies|
Can I run a report that will be able to filter info from our clients custom fields?
C/W MARS, Inc....|
|Priority manager purge function by Itro in Wishlist with 2 replies|
We recently implemented some automation in our office that logs cases for daily backup logs using email manager. We realised when we d...|
|Email Manager to process unread email by Rod Weir in Email Manager with 0 replies|
This was received today via tech support regarding drop-folders for auto-logging email...
"By the time we drag an email down to folder e....|
|Working folders - Separate attachments per skillgroup by Rod Weir in Wishlist with 4 replies|
This request was recently received via tech support email.
"It would be essential for someone using HMP for various ‘departments’ to h...|