|Email Manager to process unread email by Rod Weir in Email Manager with 0 replies|
This was received today via tech support regarding drop-folders for auto-logging email...
"By the time we drag an email down to folder e....|
|Working folders - Separate attachments per skillgroup by Rod Weir in Wishlist with 0 replies|
This request was recently received via tech support email.
"It would be essential for someone using HMP for various ‘departments’ to h...|
|Bulk-updates for Job codes (Job Type, Priority, Issue etc.) by Rod Weir in Using HelpMaster with 0 replies|
Currently HelpMaster does not support bulk-updates of job classification codes such as Priority, Contact Type, Job Type, Issue etc, however there is a...|
|Wish fro Improved AD Integration by Adrian Coulls in Wishlist with 1 replies|
When a computer joins a domain AD Profile can create the Asset detail.
e.g. Asset ID = Computer Name, Site = Site Description = Model Descrip...|
|HelpMaster v14.7.25 is now available by Rod Weir in Announcements with 0 replies|
HelpMaster v14.7.25 is now available.
This release fixes a number of issues that have been reported since the initial 14.0 release. It also i...|
|How to improve SQL Server performance and thus HelpMaster's too. by Dennis Odri in HelpMaster SQL Server database with 0 replies|
I recently helped one of our many valued clients with an issue where his HelpMaster services were just stopping periodically due to SQL Server timeout...|
|Incoming email tags by Menard Butac in Bugs!!! with 0 replies|
I'm trying to make use of the Incoming email tags in the Email template. What I observed though, is that the incoming email shows either the origi...|
|Shortcut Keys for Adding Progress Notes by Menard Butac in Wishlist with 2 replies|
My first post and it's a wish list!
Is it possible to have a shortcut key in adding progress notes? There may be a need t...|
|HelpMaster v14.3.21 is now available - Maintenance release by Rod Weir in Announcements with 0 replies|
HelpMaster v14.3.21 is now available.
This release fixes a number of issues that have been reported since the initial 14.0 release. The compl...|
|Removing the email header in the job details section by Rod Weir in Email Manager with 0 replies|
By default, the Email Manager includes the email header as part of the job details when the job is logged, so you end up with a section at the start o...|