Search

Helpdesk software blog

 
     

Regression Testing an ITSM tool

Sep 24 2014
34
0
Avoid the pitfalls and heart-ache of a botched ITSM software upgrade by utilizing some basic principles of regression testing the latest release of your helpdesk software.
What is regression testing?

HelpMaster and VersaSRS

Aug 07 2012
5
0

HelpMaster is an Australian helpdesk product, developed by PRD Software, based in Canberra. www.helpmasterpro.com

VersaSRS is an Australian helpdesk product, developed by VersaDev, based in Adelaide. www.versasrs.com

Both products share some notable similarities.

 

Tag

 
     

Blog Archive

Regression Testing an ITSM tool
9/24/2014 10:34 AM | Rod Weir
ITSMF Australian LeadIT conference - Canberra - recap
8/13/2013 12:00 AM | HelpMaster Administrator
Helpdesk and service desk experiences at CeBIT 2013 - Darling Harbour, Sydney
6/12/2013 12:00 AM | HelpMaster Administrator
2012 Year in review for PRD Software and HelpMaster help desk software
12/31/2012 1:00 AM | HelpMaster Administrator
HelpMaster helpdesk software qualifications
9/4/2012 12:00 AM | HelpMaster Administrator
HelpMaster and VersaSRS
8/7/2012 12:00 AM | HelpMaster Administrator
ITIL-compliant software and blues-compliant guitars
12/8/2011 1:00 AM | HelpMaster Administrator
Cheerful helpdesk
10/21/2011 1:00 AM | HelpMaster Administrator
People, Process and Technology
10/11/2011 1:00 AM | HelpMaster Administrator
The Helpdesk you used to know
9/27/2011 12:00 AM | HelpMaster Administrator