Saturday, February 04, 2012
 
By Rod on Monday, July 18, 2011

HelpMaster v11 has a new reporting foundation.  The underlying database has been changed and every single report has been re-written to give a better reporting experience.  Learn about some of the new changes in this latest version of HelpMaster.

By Rod on Tuesday, July 20, 2010

A new major release of HelpMaster is on the horizon.  Here's a few things to keep in mind that will assist in a successful upgrade.

By Rod on Thursday, August 20, 2009

In this second part of the report creation series we have a look at using Microsoft Excel as the reporting tool.  For the first part in this reporting series, see http://www.helpmasterpro.com/community/blogs/entryid/49/creating-custom-reports-in-helpmaster-pro-part-1.aspx

By Rod on Monday, May 11, 2009

Creating custom reports for HelpMaster is a relatively easy thing to do.  All you need is Crystal Reports, a database, and a view.

By Rod on Friday, October 19, 2007

SQL Server code camp - Charles Sturt University Wagga Wagga 2007

Blog Search

 
Solutions Company 

News

 Helpdesk articles Downloads and Evaluation
Helpdesk software Contact Us Blog Telephone skills for the helpdesk Download trial version
Email response management International resellers Discussion board Staff to clients helpdesk ratio Service packs
Workflow and SLA managemnt Testimonials Twitter Staffing a helpdesk On-line helpfile
Web self-service   FaceBook How to evaluate helpdesk software Watch video demonstrations
Knowledge base     Why use helpdesk software?  
Active Directory      Use Excel for helpdesk reporting   
      People Process and Technology  Purchase information
         
ITIL Alignment Consultancy    Knowledge Centered Support Product development
Incident Management Training    Knowledge Centered Support (KCS) Roadmap
Problem Management Consulting      
  Custom Reports      
  Professional services      Latest version
        

 11.12.15  (15 December 2011)

 

 


Follow HelpMaster on Twitter


Copyright 2012 PRD SoftwareTerms Of UsePrivacy Statement