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	Wednesday, May 22, 2013

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The Helpdesk you used to know

By HelpMaster Administrator on Tuesday, September 27, 2011

The face of helpdesk is changing, and it's not pretty... Do success or limited resources mean sacrificing courtesy and professionalism?

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Email response management	International resellers	Discussion board	Staff to clients helpdesk ratio	Service packs
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Web self-service			How to evaluate helpdesk software	Watch video demonstrations
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