| Am i missing something by Chandrasekar Vasudevan in Active Directory with 3 replies |
Hi Administrators,
I installed hmp v 11.0 in my local machine and hosted the hel...
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| Error by Chandrasekar Vasudevan in Bugs!!! with 4 replies |
I tried upgrading the database using the database upgrade wizard on windows 2008 R2 server.... When i did .... i get this error .... Why...
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| How to handle adding clients to new jobs? by Dennis Odri in Using HelpMaster with 1 replies |
One of our clients recently submitted this query. We would like to get some feedback as to the preferred behaviour at the point of logging a new job f...
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| Timezone support - important database changes by Rod Weir in Using HelpMaster with 0 replies |
Just a quick notice about the next version of HelpMaster due to be released Q1 2012. This version will have full timezone support. This me...
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| IIS Error on Helpmaster Pro 11.12.15 by Chandrasekar Vasudevan in Web interface, client self-service and remote access with 4 replies |
Hi all,
I have installed HelpMaster Pro 11.12.15. I was able to install the desktop and works smoothly, while the web version is not working. I...
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| Override Date Logged by Rod Weir in Using HelpMaster with 0 replies |
Received via tech support
Sometimes we get calls out of hours and we may not get to a computer straight away. How can we capture the time taken f...
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| "Email this action to" fields are locked by Kerry O'Sullivan in Bugs!!! with 0 replies |
"Email this action to" fields are locked for a particular staff member since upgrading to version 11.11.11. Other staff are able to send t...
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| Using the Private tick box by David Tesoriero in Using HelpMaster with 1 replies |
When ticking on 'Private (Staff viewing only)' for a progress note it is still visible in HelpMaster Desktop?
Isn't the note supposed to be marked di...
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| HelpMaster v11.11.11 release now available by Rod Weir in Announcements with 0 replies |
HelpMaster v11.11.11 is now available.
This release fixes a number of issues that have been reported since the initial 11.0 release and also in...
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| Add the ability to control the system codes (mandatory) by Timo de leeuw in Wishlist with 2 replies |
currently we are using the Email Manager to monitor an inbox and log jobs automatically based on some criteria.The EM then using a job Template and Em...
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