Integrate client self-serve password reset with HelpMaster quickly and easily.
Password reset events are an important statistic to record in order to deliver efficient service management. By configuring the password reset tool to send an email upon a successful reset, HelpMaster can automatically log a job.
By keeping statistics on how many self-serve password resets your organization is performing, helpdesk managers and service delivery managers can gain a valuable insight into the operational performance of the organization.
For further information, please contact PRD Software