Practical tips and information about running an efficient service desk. News and information about HelpMaster, PRD Software and the ITSM industry.
HelpMaster is an Australian helpdesk product, developed by PRD Software, based in Canberra. www.helpmasterpro.com
VersaSRS is an Australian helpdesk product, developed by VersaDev, based in Adelaide. www.versasrs.com
Both products share some notable similarities.