Practical tips and information about running an efficient service desk. News and information about HelpMaster, PRD Software and the ITSM industry.
A web client self-service portal is not longer just for the IT help-desk or purely in the realm of ITSM. A business portal can be used to log and track requests for IT, HR, Facilities Management, Legal, Policy and more.
Learn the basic objects that HelpMaster uses to build a flexible and power web request portal.