Updates and Service Packs

	Wednesday, June 19, 2013

Updates and Service Packs

Current, supported releases

Older, non supported releases

HelpMaster v9.1

HelpMaster v9

HelpMaster v8

Upgrade information

Solutions		Company		News		Helpdesk articles		Downloads and Evaluation
Helpdesk software		Contact Us		Blog		Telephone skills for the helpdesk		Download trial version
Email response management		International resellers		Discussion board		Staff to clients helpdesk ratio		Service packs
Workflow and SLA managemnt		Testimonials				Staffing a helpdesk		On-line helpfile
Web self-service						How to evaluate helpdesk software		Watch video demonstrations
Knowledge base						Why use helpdesk software?		Help desk software brochures
Active Directory						Use Excel for helpdesk reporting
						People Process and Technology		Purchase information

ITIL Alignment		Consultancy		Social		Knowledge Centered Support		Product development
Incident Management		Training		Twitter		Knowledge Centered Support (KCS)		Roadmap
Problem Management		Consulting		FaceBook
		Custom Reports		YouTube
		Professional services						Latest version
								13.6.4 (4 June 2013)

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