Use PowerBI for HelpMaster dashboards - Service desk software for

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Last Post 12/4/2023 3:16 PM by Rod Weir

Use PowerBI for HelpMaster dashboards

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Rod Weir
HelpMaster development team

Helpdesk Hall of Fame
Posts:555
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9/23/2016 2:03 PM
Microsoft PowerBI is a powerful dashboard tool that allows you to quickly create dashboards based on your helpdesk / service-desk data. With an ever-increasing array of visualizations, stylings and data connectors, it's easy to get the data you need. PRD Software is currently working on a range of different PowerBI dashboards that leverage HelpMaster's reporting queries and data. This will be make available in a future release. What measures are most important at your work? HelpMaster development team Check out the HelpMaster roadmap

New Member
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12/4/2023 2:01 PM
Hi Rod - just wondering how PowerBI reports are going? Any chance you have a beta/pre-release version we can help test for you?

Rod Weir
HelpMaster development team

Helpdesk Hall of Fame
Posts:555
Points:1017

12/4/2023 3:16 PM
Hi SR, Thanks for the post. Yes, the PowerBI reports for HelpMaster have been well received. Download the latest version, from here. https://www.mediafire.com..._Dashboard.pbix/file and update the database connection string as per this information.... https://docs.helpmasterpr...ng/powerbi-overview/ If you have any issues, or questions, please let me know and I'll be glad to help. Rod HelpMaster development team Check out the HelpMaster roadmap