Today PRD Software have implemented a new service that will help organizations to install, configure or upgrade their HelpMaster Pro installations.

With our new remote installation/upgrade service, all of the upgrade work is performed by us, via a remote desktop connection into your organization.  This service has been designed for the busy helpdesk where you cannot afford helpdesk downtime while your perform an upgrade or installation.

Read all about it here

http://www.helpmasterpro....-update-service.aspx