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Last Post 6/16/2010 8:54 AM by  Greg Bastian
API to integrate with other applications
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Scott McKenzie
Helpdesker
Helpdesker
Posts:12
Points:26


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6/7/2010 7:45 PM

     We are looking to integrate HelpMaster Pro with some other applications.  What options do we have in regards to this?

    I see there is an API thread in the forums, but the thread is locked and can't be read.

     

    Rod Weir
    HelpMaster development team
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    Helpdesk Hall of Fame
    Posts:555
    Points:1017


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    6/8/2010 3:04 AM
    Hi Scott,

    Thanks for your post. The API group is access-controlled - just so we can keep track of who is using it, and how many people are interested in extending HelpMaster.

    I have granted your account access to view the API forum. Please try viewing it and you should get in.

    Rod
    HelpMaster development team
    Check out the HelpMaster roadmap
    Scott McKenzie
    Helpdesker
    Helpdesker
    Posts:12
    Points:26


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    6/8/2010 9:12 PM
    Thanks Rod I can now access that forum.
    Greg Bastian
    New Member
    New Member
    Posts:1
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    6/16/2010 8:54 AM

     Hi Rod,

    Could you also grant me access to the API forum ?

    I'm keen to find out what could cause the following exception when trying to create a new Job from a web site - the command sent to SQL server appears to be binary ??

    Thanks,
    Greg

     

    starting the Helpdesk Job via the HelpmasterProAPI: ∥㽀㍴혹휸⍤�턮ᴞ쩕홙텒쉝졗왉왉앎�띈칱깑멅꭬쥎둿ꙩꁣꩽ齠ꩵꥪ쉅魤ꅮ险System.Data.SqlClient.SqlException: Incorrect syntax near ''.

       at HMP.DatabaseAccess.clsHMPObject.GetDataSet(String p_SQL)

       at HelpMasterProAPI.Connection.LoadLoggedOnUserRequiredInfo()

       at Liberty.Helpdesk.Common.Business.HelpdeskJob.StartHelpmasterProAPI(Connection conn)



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