What is your ratio of helpdesk staff to supported clients?
1 support staff for every 10 supported clients (0)
0%
1 support staff for every 50 supported clients (5)
29%
1 support staff for every 100 supported clients (2)
12%
1 support staff for every 200 supported clients (2)
12%
1 support staff for every 300 supported clients (2)
12%
1 support staff for every 500 supported clients (3)
18%
1 support staff for every 1000 supported clients (0)
0%
1 support staff for every 2000 supported clients (2)
12%
1 support staff for every 5000 supported clients (0)
0%
Other (please specify) (1)
6%

Time for another poll. 

How many helpdesk staff does it take to support your clients (sounds like the beginning of a joke no?)

Are you overstaffed?  Understaffed?

How do you compare with other organizations running a helpdesk?

Cast your vote and tell us a bit about your helpdesk / service desk.  To work out your ratio, use this formula

(Total number of supported clients) / (total number of support staff)