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Last Post 2/10/2009 4:09 PM by  Rod Weir
Documenting Email Profiles
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Joanne Crang
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2/10/2009 2:47 PM

    Hi,

    We now have our email manager service up and running and some profiles set up and in action!  All very exciting!  I am in the process of documenting what we've done so that the help desk can continue to maintain the profiles.  Can I get all of the Email Manager Property Profiles into a document without having to cut and paste each one? 

    Thanks

    Joanne (Pumpkin Patch)

    Rod Weir
    HelpMaster development team
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    2/10/2009 4:09 PM

    Hi Joanne,

    Configuring Email Manager and getting some automation going is a rewarding task.  Once you get it all going, you'll never look back.  Regarding the documentation, there is currently not a way to easily document all of the profile meta data.  We're currently looking into producing some reports for this to make it easier (keep an eye on the reports swap shop).  In the meantime, I think cut and paste is the way to go.  You might like to use the Template Manager to make this a little easier.  Once you open it, click on the "View Vertical" button and then you can browse through all of the Email Manager profiles via the Email Manager profiles category.  See below.

    Let me know if you have any further ideas and we'll see if we can get them into a product update some time in the future.
     

    HelpMaster development team
    Check out the HelpMaster roadmap


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