Go to previous topic
Go to next topic
Last Post 7/28/2009 10:12 PM by  Rod Weir
Email Manager and Working folders
 0 Replies
AddThis - Bookmarking and Sharing Button
Author Messages
Rod Weir
HelpMaster development team
Helpdesk Hall of Fame
Helpdesk Hall of Fame
Posts:555
Points:1017


--
7/28/2009 10:12 PM

    Hi everyone,

    Just had a support issue come through where the attachments were not being logged correctly by the Email Manager after the working folder location was changed via the Desktop edition.

    Turns out that the Email Manager service needs to be re-started after such an event.

    Hope this helps someone out there.

    We'll update the service to automatically point to the new location should they be changed.

    Best regards,

    Rod

    HelpMaster development team
    Check out the HelpMaster roadmap


    ---