... but it is. Really.
I'm evaluating HelpMaster Pro with the Email Manager, and it looks fantastic - but for some reason, I cannot get it to connect to my Exchange Server. I know the Exchange Server is up and running, as I'm sending emails back and forth through it, but HelpMaster doesn't want to connect. My Service Setup passes with flying colors, so I don't think it's a configuration issue.
Anyone have any thoughts? I'd really like to get this working, as the Email Manager is the primary reason we're looking at HMP for our Help Desk Software.
Thanks!