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Last Post 9/28/2010 7:29 PM by  Rod Weir
New SLA response time report now available in the reports swap shop
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Rod Weir
HelpMaster development team
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9/28/2010 7:29 PM

    Just uploaded a new SLA style report.  Lots of graphs to show whether jobs have been acknowledged within 4 hours.

     

    Check it out here

    http://www.helpmasterpro....ports-swap-shop.aspx

     

     

    HelpMaster development team
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