Product roadmap

HelpMaster is always being developed and will never be finished!  ... and that's just the way we want it.  Over the years, we've received so many awesome "feature requests" and "wish-list" item to develop, and our devs are busy coding to deliver new releases year after year.

Have you got a good HelpMaster suggestion?  Post it in the HelpMaster "Wish list" on the discussion board.

Here's what we have in store for future releases of HelpMaster.

Features planned for a future release

  • "Scope" control, for better multi-tenancy
  • New business objects for workflow and process design
  • Upgraded controls for text control - better interface
  • Recurring Reports runner and scheduler.  Set a schedule, pick a report and a delivery mechanism
  • A dedicated "Close job" screen
  • Improvements to the job finder
  • Improvements to the text/HTML editor
  • Improved Staff web portal
  • Greater integration with 3rd party tools via API and web services
  • HTML / Rich text for jobs/actions
  • More options for custom import
  • Improvements to the Welcome screen, Messaging, Client and Site alerts
  • Further improvements to the knowledge base and implementing more KCS principles
Don't see something you want, or have a great idea?  Please let us know.

Have an idea for HelpMaster?

The HelpMaster support team are always willing to help, and always willing to listen to requests for enhancement. We are very happy with the support we receive...

IT Manager

Scenic Rim Regional Council