Communicate, collaborate and share in the HelpMaster on-line community

Get involved in the on-line discussions and resources around HelpMaster.  Share information about your experiences with the software, or working at a helpdesk, or your time in the ITSM industry.

       
 
helpdesk best practice discussion forum
   

HelpMaster discussion board

Tap into the world-wide HelpMaster user community. Read and post messages regarding products in the HelpMaster suite. A great resource for product support, sharing information, files and ideas with other HelpMaster users.


 

ITSM and Customer Service Blog    

Blog

Read the latest blogs from the HelpMaster team.  We blog about life in the helpdesk, tips and tricks with HelpMaster, ITSM topics and general industry news and events.

Go to blog


 

ITSM and Helpdesk Reports    

Report swap shop

Need helpdesk reports?  The reports swap shop is a place to discuss reporting, and swap custom reports built for HelpMaster.

Go to reports swap shop

 

July 2022 release now available - New version released! by Rod Weir in Announcements with 0 replies A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

June 2022 v22.2 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

February 2022 release now available - New version released! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

November 2021 release now available - New Major Version! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

May 2021 release now available - New Major Version! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! For a list of the major new features of v21, see the new documentation site https://docs.helpma...