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The PRD HelpMaster newsletter contains general news and information about helpdesk and service-desk best-practice, and how ITSM related principles can be used with HelpMaster.
Previous Newsletters
Service Desk Projects for Remote Workers - April 2020
End of year Service Desk Project - December 2019
Enterprise Workflow Approvals - PowerBI Dashboards
Human Resources On-boarding for new users - Build Business Process
Add a checklist to your workflow - Upgrading HelpMaster
Web Portal for self-service. Workflow break object - Enterprise Service Management