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Last Post 4/8/2008 10:58 PM by  ITMetro
Working with Templates
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ITMetro
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4/8/2008 10:42 PM

    When working with Templates from the Desktop application, and, say changing an Action template associated with a Job template, I have noticed that I can only see the Action templates I have subscribed to - not all of them. Subscribed templates are fine for the day to day working of HMP, but I would of thought that when it comes to modifiying a template such as a Job template, you might need access to any of the underlying Action templates and they should be listed.

    I've also found that when working with an Action template I only have access the the email templates I have subscribed to...

    I've got round it by subscribing to the templates I need then modifying the template in question - but I am wondering if it wouldn't be better to have an option at least of seeing all templates when modifiying and existing/creating a new template.

    Rod Weir
    HelpMaster development team
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    4/8/2008 10:52 PM
    Hi ITMetro,

    Thanks for the post and weclome to the discussion board.

    You raise a very good point here. I agree with you that when administering templates, personal subscriptions should not be taken into consideration - you need to see everything in this mode.

    What version of HelpMaster Pro are you using?

    I'll add this to our fix list and get it sorted out.

    Thanks again,

    Best regards,

    Rod
    HelpMaster development team
    Check out the HelpMaster roadmap
    ITMetro
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    4/8/2008 10:58 PM

    We are using 8.0.13.904

    Cheers

    Al

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