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0 Replies and 5794 Views HelpMaster version 8.x end-of-life notice  5794  0 Started by  Rod Weir With the release of HelpMaster v10 on 25 August 2010, effective immediately, PRD&160;Software will be retiring HelpMaster v8 from any further development work, and will be offering limited technical support for a period of 3 months until November 25 2010 in accordance with the terms of the HelpMaster support terms and conditions.&160; After this date, technical support for HelpMaster v8 will be only be available via a per-incident charge rate. HelpMaster version 8.0.19 will be the final versi...
0 5794
8/25/2010 7:04 PM
0 Replies and 5542 Views HelpMaster version 10 now available  5542  0 Started by  Rod Weir PRD Software is happy to announce that a major new release of HelpMaster v10.0 is now available. Version 10 of HelpMaster is a major version update to the HelpMaster helpdesk suite.&160; It contains many new improvements, new features and a lot of 'under the hood' improvements to the core code and technology.&160; For a list of what's new, refer to&160; the What's new in version 10 page for details. This version will require a database upgrade, which can be performed via the Dat...
0 5542
8/25/2010 5:53 PM
0 Replies and 5438 Views HelpMaster Pro 9.1.7 maintenance release now available  5438  0 Started by  Rod Weir A maintenance release of HelpMaster Pro v9.1 is now available. This release fixes a number of issues that have been reported since the initial 9.1 release.&160; The complete list of changes can be viewed in the HelpMaster version history which can be accessed via the updates and service packs page link below. The release number is 9.1.7 and does require a database patch if you are upgrading from any version earlier than and including 9.1.3.&160; This can be performed by the Dat...
0 5438
6/21/2010 6:38 PM
0 Replies and 6938 Views Password reset - Add more self-service to your clients  6938  0 Started by  Rod Weir PRD Software is pleased to announce that we have partnered with Specops Software to deliver award winning Self-Service Password Reset as part of an integrated solution with HelpMaster. Read the Specops press release here http://www.specopssoft.com/web/Spec...tions.aspx PRD Software press release to follow.
0 6938
5/5/2010 2:58 PM
0 Replies and 5301 Views HelpMaster Pro 9.1.6 maintenance release now available  5301  0 Started by  Rod Weir A maintenance release of HelpMaster Pro v9.1 is now available. This release fixes a number of issues that have been reported since the initial 9.1 release.&160; The complete list of changes can be viewed in the HelpMaster version history which can be accessed via the updates and service packs page link below. The release number is 9.1.6 and does require a database patch if you are upgrading from any version earlier than and including 9.1.3.&160; This can be performed by the Database ...
0 5301
4/27/2010 9:43 PM
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Forums Discuss HelpMaster Announcements
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New version - HelpMaster v24 now available! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpr...-f...

 New version - HelpMaster v23 now available! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpro.com...

 March 2023 v22.7 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.7 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

 July 2022 release now available - New version released! by Rod Weir in Announcements with 0 replies A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

 June 2022 v22.2 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...
RE: Use PowerBI for HelpMaster dashboards by Rod Weir in Reports and reporting Hi SR, Thanks for the post. Yes, the PowerBI reports for HelpMaster have been well received. Download the latest version, from here. https://www...

 RE: Use PowerBI for HelpMaster dashboards by Scenic_Rim_IT in Reports and reporting Hi Rod - just wondering how PowerBI reports are going? Any chance you have a beta/pre-release version we can help test for you?...

 New version - HelpMaster v24 now available! by Rod Weir in Announcements A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpr...-f...

 New version - HelpMaster v23 now available! by Rod Weir in Announcements A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpro.com...

 March 2023 v22.7 maintenance release now available by Rod Weir in Announcements A maintenance release for v22.7 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

 July 2022 release now available - New version released! by Rod Weir in Announcements A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

 June 2022 v22.2 maintenance release now available by Rod Weir in Announcements A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

 February 2022 release now available - New version released! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

 November 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

 May 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v21, see the new documentation site https://docs.helpma...