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1 Replies and 7099 Views Email Profile Filters  7099  1 Started by  Reachnet Guys I think it would be useful if you could filter on the 'from' and 'to' fields in an email when setting up emal profile filters. Have you any plans to do this for future releases. &160;
1 7099
by  Rod WeirJump to last post
2/19/2008 6:03 PM
2 Replies and 8113 Views VOIP Integration  8113  2 Started by  Robert Gardner One thing that would add to HelpMaster Pro in future is an integration into VOIP telephone systems using SIP. This would enable incoming phone calls to automatically popup a new job screen with the clients details already entered. It would use the CLI of the caller to lookup the phone number in the Active Directory and automatically fill out the userid . I believe that some of the high-end helpdesk software providers have this functionality. With the use of SIP, this functionality could be imp...
2 8113
by  Scott McRaeJump to last post
1/31/2008 3:50 PM
1 Replies and 6943 Views EMail templates -> System Tag  6943  1 Started by  Peter Durbridge Hi, Now I'd really like a system tag that would hyperlink the recipeint of a correspondence template to the job details on the web module, especially as we're running AD integration. Is that possible Ta, Peter.
1 6943
by  Rod WeirJump to last post
12/20/2007 5:54 PM
5 Replies and 9393 Views CAL Allocation & AD Integration  9393  5 Started by  Peter Durbridge
(Topic has multiple pages1 2 )
 Reading through the v8 help file, I was hoping the AD integration might also allow an automated web module licence alloaction to new users synced from AD to HMP, but couldn't see anything The help file does indicate that if a client self registers on the web module, and there is a spare licence, they are granted access. We however don't allow self registration, as all our clients are internal company employees, so have been adding user to AD, HMP then allocating CAL. Is there any ...
5 9393
by  Peter DurbridgeJump to last post
12/18/2007 3:03 AM
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Forums Discuss HelpMaster Wishlist
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New version - HelpMaster v24 now available! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpr...-f...

 New version - HelpMaster v23 now available! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpro.com...

 March 2023 v22.7 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.7 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

 July 2022 release now available - New version released! by Rod Weir in Announcements with 0 replies A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

 June 2022 v22.2 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...
RE: Use PowerBI for HelpMaster dashboards by Rod Weir in Reports and reporting Hi SR, Thanks for the post. Yes, the PowerBI reports for HelpMaster have been well received. Download the latest version, from here. https://www...

 RE: Use PowerBI for HelpMaster dashboards by Scenic_Rim_IT in Reports and reporting Hi Rod - just wondering how PowerBI reports are going? Any chance you have a beta/pre-release version we can help test for you?...

 New version - HelpMaster v24 now available! by Rod Weir in Announcements A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpr...-f...

 New version - HelpMaster v23 now available! by Rod Weir in Announcements A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpro.com...

 March 2023 v22.7 maintenance release now available by Rod Weir in Announcements A maintenance release for v22.7 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

 July 2022 release now available - New version released! by Rod Weir in Announcements A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

 June 2022 v22.2 maintenance release now available by Rod Weir in Announcements A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

 February 2022 release now available - New version released! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

 November 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

 May 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v21, see the new documentation site https://docs.helpma...