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Forums Discuss HelpMaster Bugs!!!
Last Post 1/8/2009 3:44 AM by  Rod Weir
Window sizes not being remembered
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Timo
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1/7/2009 8:31 AM

    We are using V8.0 latest and we have found that the size and position of the windows are not being remember. This means that we have to keep resetting it all the time.

    I could not find any triggers or patterns but it happens enough to be of annoyance.
    Knowledge Bird
    Helpdesk leader
    Helpdesk leader
    Posts:57
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    1/7/2009 1:07 PM

    This is resolved in v9.0.

    We're installing this upgrade shortly, so will be pleased not to have this screen resizing happen any longer.
    Timo
    Helpdesker
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    1/7/2009 11:25 PM
    It is good to hear that this has been resolved in V9.
    However I am a V8 user and have only just (November 08) upgraded that from V5. The V8 is therefore very new to us and right now there are no plans to upgrade to V9 due to the cost
    What are the plans to have this resolved in V8.
    Rod Weir
    HelpMaster development team
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    1/8/2009 3:44 AM
    Hi Timo,

    According to our records, your company has a valid annual maintenace subscription (AMS) until October 2009. This means that you can upgrade to version 9 at any time you want to. Please contact PRD Software when you do and we'll send you a valid v9 registration code.

    Best regards,

    Rod
    HelpMaster development team
    Check out the HelpMaster roadmap
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