PrevPrev Go to previous topic
NextNext Go to next topic
Forums Discuss HelpMaster Email Manager
Last Post 8/19/2009 8:55 PM by  Rod Weir
Users keep replying outside the lines
 6 Replies
AddThis - Bookmarking and Sharing Button
Sort:
You are not authorized to post a reply.
Page 2 of 2 << < 12
Author Messages
Knowledge Bird
Helpdesk leader
Helpdesk leader
Posts:57
Points:89


--
8/19/2009 8:18 PM
Email Manager could reply automatically with another email to kindly remind them of the email protocol?


Yes, this is what I was hoping to do but Outlook rules are sketchy on the server-side for us. I will look into the reply line option. This may solve my woes.

Also - I want a Terry Tate! hah
Rod Weir
HelpMaster development team
Helpdesk Hall of Fame
Helpdesk Hall of Fame
Posts:555
Points:1017


--
8/19/2009 8:55 PM
yes, Terry is in popular demand, so it might some time before he can visit your users and say "You didn't reply between the lines man! You know the protocol, you know what you gotta do!"

Perhaps Mr T could help. "Reply between the lines sucka!" ;-)

Anyway, I'll make sure we put this improvement on our "to do" list.

Thanks again muser.
HelpMaster development team
Check out the HelpMaster roadmap
You are not authorized to post a reply.
Page 2 of 2 << < 12
Forums Discuss HelpMaster Email Manager
New version - HelpMaster v24 now available! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpr...-f...

 New version - HelpMaster v23 now available! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpro.com...

 March 2023 v22.7 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.7 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

 July 2022 release now available - New version released! by Rod Weir in Announcements with 0 replies A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

 June 2022 v22.2 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...
RE: Use PowerBI for HelpMaster dashboards by Rod Weir in Reports and reporting Hi SR, Thanks for the post. Yes, the PowerBI reports for HelpMaster have been well received. Download the latest version, from here. https://www...

 RE: Use PowerBI for HelpMaster dashboards by Scenic_Rim_IT in Reports and reporting Hi Rod - just wondering how PowerBI reports are going? Any chance you have a beta/pre-release version we can help test for you?...

 New version - HelpMaster v24 now available! by Rod Weir in Announcements A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpr...-f...

 New version - HelpMaster v23 now available! by Rod Weir in Announcements A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpro.com...

 March 2023 v22.7 maintenance release now available by Rod Weir in Announcements A maintenance release for v22.7 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

 July 2022 release now available - New version released! by Rod Weir in Announcements A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

 June 2022 v22.2 maintenance release now available by Rod Weir in Announcements A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

 February 2022 release now available - New version released! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

 November 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

 May 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v21, see the new documentation site https://docs.helpma...