PrevPrev Go to previous topic
NextNext Go to next topic
Forums Discuss HelpMaster Bugs!!!
Last Post 1/24/2010 4:15 PM by  Nanang Bagus trisna
Crash when logging new job with a template that contains an automatic date calculation based on office hours
 4 Replies
AddThis - Bookmarking and Sharing Button
Sort:
You are not authorized to post a reply.
Author Messages
Rod Weir
HelpMaster development team
Helpdesk Hall of Fame
Helpdesk Hall of Fame
Posts:555
Points:1017


--
12/31/2009 9:20 PM

    A new knowledge base article has just been posted with a fix to an issue that causes HelpMaster to crash whenever a job template is selected to log a new job.

    Full details here.
    https://prdsoftware.com/h...rticle.aspx?view=134

    A maintenance patch will be released early January 2010 to correct this issue.

    HelpMaster development team
    Check out the HelpMaster roadmap
    Nanang Bagus trisna
    Posts:6
    Points:10


    --
    1/19/2010 10:21 PM
    Hi Rod,

    We currently have the same situation here using the latest version 9.1.3

    need your help.
    Rod Weir
    HelpMaster development team
    Helpdesk Hall of Fame
    Helpdesk Hall of Fame
    Posts:555
    Points:1017


    --
    1/20/2010 2:52 AM
    Hi Nanang,

    Did you implement the fix as per the knowledge base article?
    HelpMaster development team
    Check out the HelpMaster roadmap
    Nanang Bagus trisna
    Posts:6
    Points:10


    --
    1/20/2010 4:23 PM
    Hi Rod,

    We're plan to run today and will inform you later.
    Nanang Bagus trisna
    Posts:6
    Points:10


    --
    1/24/2010 4:15 PM
    Hi.

    The knowledge article has been fixed the problem.

    Thanks.
    You are not authorized to post a reply.

    Forums Discuss HelpMaster Bugs!!!
    New version - HelpMaster v24 now available! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpr...-f...

     New version - HelpMaster v23 now available! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpro.com...

     March 2023 v22.7 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.7 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

     July 2022 release now available - New version released! by Rod Weir in Announcements with 0 replies A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

     June 2022 v22.2 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...
    RE: Use PowerBI for HelpMaster dashboards by Rod Weir in Reports and reporting Hi SR, Thanks for the post. Yes, the PowerBI reports for HelpMaster have been well received. Download the latest version, from here. https://www...

     RE: Use PowerBI for HelpMaster dashboards by Scenic_Rim_IT in Reports and reporting Hi Rod - just wondering how PowerBI reports are going? Any chance you have a beta/pre-release version we can help test for you?...

     New version - HelpMaster v24 now available! by Rod Weir in Announcements A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpr...-f...

     New version - HelpMaster v23 now available! by Rod Weir in Announcements A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpro.com...

     March 2023 v22.7 maintenance release now available by Rod Weir in Announcements A maintenance release for v22.7 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

     July 2022 release now available - New version released! by Rod Weir in Announcements A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

     June 2022 v22.2 maintenance release now available by Rod Weir in Announcements A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

     February 2022 release now available - New version released! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

     November 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

     May 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v21, see the new documentation site https://docs.helpma...