Features
Helpdesk Ticketing
Log, track and manage customer support tickets
Web service catalog
Client self service request catalog
Knowledge Base
Maintain a knowledge base of solutions, work-arounds, fixes and other knowledge
Process and Workflow
Power workflow designer for any business process or automation
Email to ticket conversion
Scan any inbox and convert email to support tickets
Triggers and Rules
Build automation rules and triggers to keep things running.
View more features
Solutions
IT Helpdesk / Service Desk
Human Resources
Enterprise Service Management
Asset and Facilities Management
Services
Services Overview
An overview of all services.
Training
Learn about HelpMaster through our training courses.
ITSM Consulting
Service Management consulting for best-practice.
Virtual Administrator
Let us do the admin work
Remote Upgrade
We'll take care of your next upgrade
Report Development
Convert leads and close sales deals faster.
Support
Support for HelpMaster
Get support for HelpMaster
Download
Downloads for existing users only
Support FAQ
Support Frequently Asked Questions
Pricing
Company
About
Contact
Company Timeline
Blog
Demo and download
Testimonials
Get a Demo
HelpMaster Resources
Articles and resources for HelpMaster service desk software
How to evaluate helpdesk software
Evaluating Helpdesk Software There are so many options when it comes …
Microsoft Tools and Technology
Why Microsoft Tools and Technology? From the very beginning, …
Helpdesk Bingo
Things getting a little dull at the helpdesk? Are you getting the same …
On premise helpdesk software
The HelpMaster Difference HelpMaster is the solution for smart, agile …
Why helpdesk software?
What are the benefits of helpdesk software? Helpdesk software can add …
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