Microsoft Tools and Technology

Why Microsoft Tools and Technology?

From the very beginning, HelpMaster has been built entirely on Microsoft tools and technology. For over 30 years, PRD Software has committed to this platform—making us one of the most experienced and specialized development teams in the Microsoft ecosystem.

This long-term focus means:

• We have deep knowledge of the .NET framework and the wider Microsoft development stack.
• We know how to design, troubleshoot, and optimize for stability, performance, and scalability.
• Our technical support team understands the Microsoft environment inside-out, which allows us to deliver fast, accurate, and practical solutions.

When you choose HelpMaster, you’re not just choosing software—you’re choosing the reliability of a product aligned with the world’s most widely adopted enterprise technology.

Our Microsoft Technology Stack

HelpMaster leverages a wide range of Microsoft tools and frameworks to deliver a powerful, flexible, and future-ready platform:

• .NET Framework and .NET Core – foundation of our application development.
• ASP.NET Core – for web-based applications and services.
• Blazor – modern, client-side web development without JavaScript overhead.
• SQL Server – robust and secure data management.
• T-SQL – for custom queries, reporting, and integrations.
• Exchange Server & Outlook Integration – powering email automation and workflows.
• Azure – enabling cloud integrations, hosting options, and modern AI/ML possibilities.
• Microsoft Entra ID (Azure AD) – secure identity and access management.
• Active Directory – seamless authentication in enterprise environments.
• PowerShell – for automation and system management.
• Windows GDI & WinForms – maintaining a rich Windows desktop experience.
• Microsoft Office Integration – leveraging Word, Excel, and Outlook where needed.

This alignment ensures HelpMaster remains compatible, future-proof, and deeply integrated into the Microsoft enterprise environment used by millions of businesses worldwide.

Skilled Team, Continuous Training

Every member of the PRD Software team undertakes regular training and certification through Microsoft and its partners. This keeps our developers, consultants, and support staff at the cutting edge of Microsoft technologies.

We don’t just use Microsoft tools—we’ve built our careers and products on them. That expertise flows directly into HelpMaster’s design and into the day-to-day technical support our clients receive.

Strategic Microsoft Alignment

As a Microsoft Partner, PRD Software has access to exclusive training, technical resources, and product roadmaps. This allows us to:

• Stay ahead of platform changes.
• Build with confidence on supported technologies.
• Deliver long-term value to clients who have also invested in Microsoft ecosystems.

Our strategic alignment ensures that HelpMaster grows with Microsoft—never against it.

What is Microsoft .NET?

Microsoft .NET is a modern, open-source development platform designed to support a wide range of applications. Whether it’s web, desktop, mobile, cloud, or enterprise-scale solutions, .NET provides a unified framework that allows developers to build on a consistent foundation.

Because the platform is cross-platform, developers can target Windows, Linux, and macOS, as well as mobile devices running iOS and Android. The ability to reuse code and skills across different environments means faster development cycles, lower costs, and more reliable results.

From lightweight cloud services to large enterprise applications, Microsoft .NET adapts to the needs of organisations of every size.

Why Choose Microsoft .NET?

Using Microsoft .NET gives teams access to a powerful and flexible toolset that supports:

• Multiple application types – build for web, mobile, desktop, cloud, or IoT.
• Cross-platform development – deploy to Windows, Linux, and macOS.
• Broad language support – work in C#, F#, or Visual Basic within the same ecosystem.
• Extensive libraries and tooling – accelerate development with ready-to-use components and world-class IDEs like Visual Studio.
• High productivity – reuse existing skills and code, reducing time-to-market.
• Scalability and performance – proven framework for mission-critical and enterprise workloads.

Many of the world’s leading organisations rely on .NET to power their core systems. Its stability, performance, and cross-platform versatility make it a trusted choice for building software that can evolve alongside business growth.