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4 Replies and 8219 Views Add the ability to control the system codes (mandatory)  8219  4 Started by  Timo de leeuw currently we are using the Email Manager to monitor an inbox and log jobs automatically based on some criteria.The EM then using a job Template and Email Template to process the email etc. The Issue I have is that as part of the Job Template I have to pre-define the system codes. I can not save the template unless all fields are filled in. However as part of the auto email logging process i would far prefer it if i could get it to use a template where one or two system codes are not predefined....
4 8219
by  Rod WeirJump to last post
5/17/2012 7:32 AM
2 Replies and 8069 Views New email template tag - Last actioned by date  8069  2 Started by  Rod Weir Received via tech support Can we have a new system code for the email templates. I would like a code which shows the “Last Action Date/Time”. Would be very useful as part of the PM. Great idea - we&39;ll get it in for the upcoming v12 release.  
2 8069
by  Scott WardJump to last post
4/30/2012 6:06 PM
1 Replies and 7899 Views Administrator access to user settings  7899  1 Started by  Itro Our staff are quite good at using Helpmaster for day to day operations, but struggle with user preferences.  Often I end up needing to log in as them to make changes.  It would be great if administrative users could access the User Preferences screen for all users directly, rather than needing to log in as the user to make changes. 
1 7899
by  Timo de leeuwJump to last post
4/23/2012 1:23 AM
7 Replies and 11295 Views Active Directory module > Mappings for HMP Site  11295  7 Started by  Peter Durbridge
(Topic has multiple pages1 2 )
 &160; Hi, Would it be useful for others if you could map an AD field to HMP for the HMP Employee Site This could be done under the HMP AD module using field mappings that are customisable, that is choose which AD fields map to HMP fields, so we could choose to use 'AD > General > Office' or 'AD > Organisation > Department' to populate HMP Site. It'd be up to us to populate the AD field with values that match the Sites set up in HMP, so the update would only populate HMP where the value is ...
7 11295
by  Rod WeirJump to last post
2/27/2012 7:20 PM
2 Replies and 8304 Views Quickly open list of non-closed jobs for a Client  8304  2 Started by  Rob van Gelder If I answer a call it would be handy to see a list of open jobs for that client. I'd love a really easy way (ie. 1 step)  of displaying a list of their non-closed jobs. Currently I choose Job Finder (F12), go to the Linked Entities tab, click the Client Lookup button, type in their client id or last name, then click ok till I get a list. Would be awesome to have a box in the top-right corner (next to Find Job) . eg. Client ID Jobs:
2 8304
by  Rob van GelderJump to last post
2/27/2012 4:19 PM
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