HelpMaster Service Management Software Blog


Practical tips and information about running an efficient service desk. News and information about HelpMaster, PRD Software and the ITSM industry.

Read about the 2013 CeBIT show experience through the eyes of the PRD Software HelpMaster team.  

2012 was another successful year for PRD Software and HelpMaster.

Can't get enough HelpMaster updates? Twitter to the rescue

PRD Software is making movies! Check out the latest database upgrade video and check out some great software to help you manage your SQL Server databases

An update on and who is going to be #1000?

The 2008 PACRIM conference is over for another year. Here's my take on it.

Today was the opening day of the 2008 PACRIM helpdesk conference held in QLD, Australia.

Here at PRD Software, we have a "wish list" for HelpMaster Pro at least a mile long. Here's a quick insight into what's coming in the up-coming feature release of HelpMaster Pro 8.1

Some basic stats on the rise and rise of the